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| MAQUET-DYNAMED's factory-trained professionals are here to help with equipment repair,
technical support or to train your staff in the use and maintenance of the health care technology you rely on. Our excellence in service is provided by certified technologists and technicianswho meet the highest national standards. We have been chosen as the authorized Canadian service provider for such premier medical device manufacturers as Cardinal Healthcare - Alaris Products, Cardinal Healthcare - Pyxis Products, Masimo Corp., Criticare Systems Inc., GE Ohmeda, to mention a few. Our service facilities and advanced biomedical service program can support your technical services needs today and into the future. MAQUET SERVOCARE AND CARDIOCARE SERVICE PROGRAM Our flexible ServoCare and CardioCare service programs provide you with a wide range of basic modules and additional modules tailored to your service needs. As a MAQUET Critical Care or Cardiopulmonary customer you have access to the benefits of an efficient, reliable and above all locally represented service organization. MAQUET’s network of skilled experts spans the globe. These people do everything possible to help your department or organization operate at top efficiency. Your ServoCare and CardioCare Service Program can be tailored from these basic modules: To ensure compliance with all necessary safety standards Preventive Maintenance Regular scheduled maintenance to optimize system reliability through proactive system care measures Quality Assurance Regular tests performed to guarantee consistent quality Updates Continuous Hardware and Software updating to keep your system on the cutting edge of technology Corrective Maintenance Full coverage of labor costs for possible corrective maintenance Spare Parts Coverage of replacement parts (except consumables and special components) Partnership Services Service costs reduction by using in-house resources for first line services Uptime Warranty Guarantees pre-defined minimum system availability Extended Hours Extended service hours up to 24 hours/365 days Multi-year Contracts Attractive offers for long term agreements For more information about our Service and Support Programs, please contact us at 1-800-227-7215, or email us at service@maquet-dynamed.com. |